Frequently Asked Question

My modem does not connect
Last Updated 8 years ago

To be able to help you get your modem connected you need to provide the following:

  1. A SIM card with an active data subscription not only voice.
  2. Information you need to get from your provider:
  3. APN (Access Provider Name)
  4. Dial up modem phone number
  5. Username and password

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